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Microsoft AC power cord recall for Surface Pro, Surface Pro 2, and certain Surface Pro 3 devices

Get details and answers to common questions about the Microsoft Surface Pro AC power cord recall. Learn how to order a free replacement part if your Surface Pro power cord is affected.

Parts eligible for replacement

This recall applies to:

  • AC power cords for Microsoft Surface Pro, Microsoft Surface Pro 2, and Microsoft Surface Pro 3 devices sold before March 15, 2015

This recall DOES NOT apply to:

  • AC power cords for Microsoft Surface RT, Microsoft Surface 2, Microsoft Surface 3, Microsoft Surface Pro 3 devices sold after March 15, 2015, Microsoft Surface Pro 4, and Microsoft Surface Book

  • Power supplies with DC power cord for all devices

  • AC power cords and power supplies for the docking stations for Microsoft Surface Pro, Microsoft Surface Pro 2, Microsoft Surface Pro 3, and Microsoft Surface 3

Please click for following for details:

https://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/powercord

#MicrosoftSurfacePro #MicrosoftSurfacePro2 #Recall

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